SPECIALISTS IN WHAT WE DO
Congratulations on finding your new local vape store!
With over a decade in the vaping industry, we at Cloud 9 are true experts of the vape world - there's nothing we don't know about vaping. Our reputation is built on a foundation of unparalleled knowledge gained throughout the last 10 years. We've seen it all, from the rise of vaping to the latest innovations, making us true specialists in the industry. We don't just sell vapes; we live and breathe them (figuratively, of course). So, when you step into Cloud 9, you're not just stepping into another vape shop - you're stepping into a decade of knowledge, expertise, and a commitment to excellence.
Elevate your vaping experience.
OUR mission
At Cloud 9, we want you leaving our store feeling elated with your experience, and return with the same enthusiasm. We believe we're not just selling a simple product; we're creating lasting relationships in order to make your transition from traditional cigarettes (or disposable vapes) as smooth as possible. Your satisfaction isn't just our goal - it's our promise.
With our unparalleled customer care, our brilliant warranty scheme, and our extensive product range, we aim to be Glasgow’s favourite spot for all things vape, keeping our shelves stocked with a fresh and exciting array of products that'll make boredom a thing of the past. Plus, with our fully functioning testing bar, you can try before you buy - no more wasted bottles lying around your home!
We also strive to be at the forefront of educating our customers on the benefits of vaping, so they can feel at ease and leave our store feeling comfortable with their decision. We believe education is one of the most important factors, so we will always make sure to talk our customers through the set-up process in-depth, as well as highlighting the health & financial benefits to vaping.
CUSTOMER CARE COMES FIRST
At Cloud 9, customer care is our heartbeat. We prioritise your happiness, refining our after-sales to keep the joy of your purchase alive. Disheartened by mis-sold products elsewhere? We've seen it, and we stand apart. We craft each visit around you, ensuring a perfect match between you and your new purchase. To help with this we offer a warranty on all of our products, as well as a ‘try-before-you-buy’ option.
PREMIUM UK E-LIQUID
Dive into our hand-selected array of premium e-liquid at Cloud 9, where every bottle is strictly made in the UK under the watchful eyes of legal licensing and regulation. You can "breathe easy" knowing our collection is TPD & MHRA certified, crafted in only the most premium of facilities. We’re continuously on the quest for the newest and most thrilling brands to add to our ever-rotating lineup. Unlike other vape shops, our staff sample all new liquids before adding them to our menu - so you can trust we only stock the best!
AUTHORISED HARDWARE RETAILER
At Cloud 9, we're proud to wave the flag as an authorised hardware retailer for brands such as ‘Geekvape’ and ‘Vaporesso’ - your one-stop shop for their latest and greatest innovations. But why stop there? Our shelves are brimming with a vast array of hardware, offering something for everyone. Rest easy with our warranty-backed products, ensuring your peace of mind with every purchase. In the ever-evolving vape world, we stay ahead, constantly updating our lineup with the newest devices. We're not just selling devices; we're tailoring them to you.